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Practice Management Insight |
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December 2009 |
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A report on events affecting Oklahoma p=
roviders |
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HUMOR |
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December 3, 4 OSDH Training: Responding to Child Trau=
ma Norman, Duncan December 3, 15-17 OSDH Training: ICS Courses December 11 ASAM with Steve Stewart<= o:p> Tulsa Technology Center Lemley Campus Career Services Center 3420 S Memorial Drive Contact: 405-522-8300 Fax: 405-522-8320 December 18 Oklahoma Play Therapy wi=
th Connie O’Brien, M.Ed, LPC JD McCarty Center 2002 East Robinson Norman, OK 73071 Contact: 405-522-8300 Fax: 405-522-8320 December 10 Emergency Preparedness: =
Lessons Learned by Behavioral Healthcare Organizations that Have Survived D=
isasters 2pm-4pm, Eastern Time |
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MARK YOUR CALENDAR |
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As providers across Oklahoma b=
race themselves for the coming new consolidated claims processing system th=
e State plans to implement soon (recently rescheduled for February 1, 2010)=
, many find themselves still unsure if they are ready for the “big ch=
ange.” Even more may be unaware of the full scope of the changes. It’s a change that could=
literally put some centers out of business. “You have centers, mere =
weeks before the coming changes, asking what a CDC is. Who’s going to=
help these centers make sure they |
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are completely ready when the =
changeover takes place?” says Wafford, president of OrionNet Systems,=
the makers of the popular software ThinkHealth. “That’s where =
we come in.” “The key to getting read=
y for February is to make sure you and your employees are properly trained,=
and that you have the best support team to guide you through the changes,&=
#8221; says Wafford, adding that no other software company comes close to t=
he service OrionNet provides, far beyond simply selling a piece of software=
. Already known and praised for =
their a superior customer service and the detailed training they provide fo=
r their software (available in several different forms of media as well as =
in person), OrionNet’s ability to outshine its competitors is even mo=
re visible in light of the State’s impending new claims processing sy=
stem, and all the confusion and apprehension surrounding it. “It’s more than ju=
st a piece of software that keeps track of your patients and billing,”=
; Wafford says. “It’s the peace of mind knowing that you have a=
system, and a whole team behind it, working to make sure you know whatR=
17;s going on, that all your treatment plans, CDCs, notes, and claims are f=
ollowing every new rule and reg the State throws out, and you don’t h=
ave to worry about it. You can just go about your daily operations, and we =
take care of the rest.” “I sleep much easier at =
night, knowing I have ThinkHealth,” says Bill Martin, IT director at =
Catalyst Behavioral Services. “I like knowing that when a change is c=
oming, we are informed by your company that you are on top of the changes,&=
#8221; accountant Glenda Pegg from People, Inc. said, after successfully co=
mpleting a recent audit. “I feel we are better prepared for what lies=
ahead.” Offering the most comprehensiv=
e, efficient training and best support of any software provider in Oklahoma=
helps OrionNet more easily roll on new customers, as well as keep their ex=
isting members up to date on any changes in the software and well abreast o=
f any change in procedure required by the State. With an established network of=
communication ongoing between OrionNet, the State and State agencies, as w=
ell as OrionNet’s dozens of members spread across Oklahoma, every bil=
ling code change, rate change, new regulation, or simply a new idea is anal=
yzed, discussed and then implemented, ensuring no member is left “out=
of the loop” or unprepared. The result? OrionNet’s c=
enters find themselves ready, not just for the “big February 1 change=
,” but ready for anything. |
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=
Using ICD-9 Codes to Describe Your Morning <=
span
style=3D'font-weight:bold;language:EN;mso-ansi-language:EN'>PLACE OF OCCU=
RRENCE, HOME ICD-E849.0 <=
span
style=3D'font-weight:bold;language:EN;mso-ansi-language:EN'>6:00 AM Alarm goes off. Hit snooze button. CIRCADIAN RH=
YTHM SLEEP D/O IRREG SLEEPWAKE TYPE ICD-327.33 <=
span
style=3D'font-weight:bold;language:EN;mso-ansi-language:EN'>6:30 Alarm goes off for third time. Ready to hit snooze button,=
but knee in ribs from wife prevents more snooze button procrastination.&nb=
sp;CONTUSION OF=
CHEST WALL ICD-922.1, ADULT MALTREATMENT UNSPECIFIED NEC ICD-995.8<=
span
style=3D'language:EN;mso-ansi-language:EN'> <=
span
style=3D'language:EN;mso-ansi-language:EN'>Feeling tired, go to make a po=
t of coffee. CAFFEINE ADD=
ICTION ICD-304.40 <=
span
style=3D'language:EN;mso-ansi-language:EN'>Fill bowl with Lucky Charms an=
d start eating. UNSPECIFIED =
NUTRITIONAL DEFICIENCY ICD-269.9, HYPERGLYCEMIA ICD-790.29 <=
span
style=3D'font-weight:bold;language:EN;mso-ansi-language:EN'>6:45 Realize that coffee pot needs=
to be turned on for it to make coffee. ATTENTION DE=
FICIT DISORDER, ADULT ICD-314.00, LISTLESSNESS ICD-780.79 Turn coffee pot on and wander to check email, blog,=
Twitter, Facebook, etc. OBSESSION IC=
D-300.3 Daughter wanders in with dazed expression and blank=
et draping shoulders. STUPOR ICD-7=
80.09 Speaks only in soft, irritated grunts. SELECTIVE MU=
TISM ICD-313.23, E/M 99212 ENCOUNTER, ESTABLISHED, BRIEF <=
span
style=3D'font-weight:bold;language:EN;mso-ansi-language:EN'>7:00 Bring cup of coffee to wife in bed. She moans when s=
he looks at the clock. Another morning headache. E/M 99215, E=
NCOUNTER, ESTABLISHED, HIGH COMPLEXITY; OTHER COMPLICATED HEADACHE SYNDROME=
ICD-339.44, OTHER SPEC MENOPAUSAL& POSTMENOPAUSAL DISORDER ICD-627.8 <=
span
style=3D'language:EN;mso-ansi-language:EN'>Wake up other children who ret=
urn evil glares for gentle nudging. CHILD EMOTIO=
NAL/PSYCHOLOGICAL ABUSE ICD-995.51 =
; Read more |
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Questions or comments? Email us at OrionNet@coxinet.net o=
r call 405.286.1674 To=
remove your name from our mailing list, please click h=
ere.<=
/span> |
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border=3D0 width=3D208 height=3D372 src=3D"Newsletter-December2009_files/im=
age016.gif"
usemap=3D"#MicrosoftOfficeMap0" v:shapes=3D"_x0000_s1074 _x0000_s1075 _x000=
0_s1076 _x0000_s1077">
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A local center was forced out =
of their software system without warning early December when their software=
vendor shut them down, blocking them from retrieving any of their own pati=
ent data. The center was in the process of switching to a new practice mana=
gement system that better suited their needs when they suddenly found thems=
elves locked out of their old system before they had a chance to finish ret=
rieving all of their data. Though the center was continuing to pay for thei=
r old system while they worked on switching to the new, now they are unable=
to access any data that remained in the old system. As of now it remains u=
nclear what recourse this center has to retrieve it. Data loss is especiall=
y dangerous in the case of an audit, which would require a center to produc=
e records for the past 7 years. To prevent this from happening=
to you, we recommend you follow these points to ensure the safety of your =
data and the survival of your center: 1. MAKE SURE YOU OWN YOUR OWN =
DATA Beware of signing any contract=
s with any vendors that do not let your own data. If anything ever happens =
to break the relationship between you and your software vendor, make sure t=
hat you <=
span
style=3D'language:EN;mso-ansi-language:EN'>legally walk away with your ow=
n data—not them. 2. GIVE YOURSELF A WAY OUT Even if you predict the relati=
onship will continue forever, it is safest to prepare for the worst. Make s=
ure to specify in the contract that, in the event that the relationship did <=
span
style=3D'language:EN;mso-ansi-language:EN'>ever end (whether by your requ=
est or theirs), the vendor must =
allot you a period of at least=
30 days to retrieve all your information out of their system before they s=
top providing service. |
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T=
he outrageous story of how one centerR=
17;s software company stole their data |
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How to Keep Your Data Safe! |
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A Warning to Providers: |
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